Due to the festive season our Technical Support and Customer Care teams will be working reduced hours and the Tech Support line will be Closed on the statutory days listed below.
Our hours will be 8am to 5pm from 24 December to 4 January on Monday, Thursday and Friday on 0800 437 623.
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25 December
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CLOSED
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26 December
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CLOSED
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1 January
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CLOSED
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2 January
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CLOSED
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From Monday 7 January 2019, our normal tech support hours resume: 7am-7pm.
For any technical questions or issues, please email support@eroad.co.nz or call us on 0800 437 623 – option 2. We aim to respond to your support request within five business hours.
Our comprehensive customer care includes a user-friendly help website with searchable topics, FAQs and online training videos, and webinars.
Our video tutorials show you how to get the most out of the EROAD system. Click here to view all our training videos.
