Our team are available from 7am to 7pm Monday – Friday.
For technical questions or issues, you can open a helpdesk ticket by clicking here.
If you are unable to submit a helpdesk ticket through the link above, please email us at firstname.lastname@example.org or call us on 0800 437 623 and press option 2.
We aim to respond to your helpdesk ticket/email within five business hours.
Our comprehensive customer care includes a user-friendly help website with searchable topics, FAQs and online training videos, and webinars.
Our video tutorials show you how to get the most out of the EROAD system. Click here to view all our training videos.