Contact Support

Contact Support

Need technical support?

Chat with us online, manage requests, open a help ticket or find answers to common questions at

To login:

–        use your MyEROAD credentials

–        make sure the username is entered in lowercase

–        enter your password as normal

If you’re unable to submit a help ticket through the link above, please email us at or call us on 0800 437 623.

If you’re unable to access the troubleshooting guides in the link above, you can still access our help website with searchable topics, FAQs and online training videos, and webinars: