Welcome to the EROAD 4G upgrade program
Everything that relies on a cellular connection – from mobile phones to telematics – must upgrade to 4G or 5G to avoid losing service.
For those managing vehicle and driver safety and compliance via EROAD for Road User Charges and Logbook, your compliance is at risk if your devices lose connectivity.
Time is running out to keep your vehicles connected, and compliant.
Start your upgrade now to get…
More installer Flexibility
Smoother on delivery
Better connectivity nationwide
3G network assets are being degraded. Some may be turned off sooner, meaning 3G ‘black spots’ could grow before the 31 December deadline. Don’t leave your fleet out of range.
Choose a convenient time to upgrade
Once you’ve confirmed your upgrade with EROAD, you can work with an installer to find a convenient time. Waiting until the last minute when installers are fully booked with last-minute demand could lead to frustrating wait times and low availability.
Fully automated eRUC, and much more
EROAD is New Zealand’s #1 electronic RUC provider. Our fully automated system takes away the burden of manual processes.
With EROAD, you don’t just get tracking and eRUC. We have a tonne of valuable features and reports, and customers like you have told us time and time again that the platform is just so easy to use.
Here’s some of the features our customers can’t live without:
Truck-specific map – see heavy vehicle restrictions; rest stops and loading bay information. Toggle route planning to avoid hazards based on vehicle dimensions.
Logbook integration – EROAD Day Logbook status and remaining hours displayed real-time on the map for easier, compliant dispatch.
Digital service history – get a digital log of vehicle service history in the Service module. Easily report defects using Inspect app.
By choosing EROAD, it means less admin work for you and more time to focus on your business.
If you want to learn more about the 3G shutdown and how this impacts your business more broadly, head to One NZ’s dedicated website.
FAQs
Submit a form, email sales.operations@eroad.com or call EROAD’s 4G Sunrise team on 0800 437 623.
Our team will confirm the devices to be upgraded and any costs or contract amendments, if applicable.
Once you confirm the changes required, our team will send your details to your local installer. Then you liaise with the installer to find a convenient time.
Certain models can be replaced with a head-unit swap. Your workshop can become certified to complete these. Ask about self-installation options when you contact us.
3G devices need to be physically replaced.
If you have certain models, these can be replaced with a simple head-unit swap (no under-dash wiring required) which can be done in as little as 30 mins. Our team can advise you on what’s involved based on your specific devices.
Given thousands of businesses and consumers across New Zealand will need to migrate to 4G- and 5G-enabled devices—across all sectors—demand will surge closer to the December 2025 cut-off.
To keep the benefits of your connected devices and telematics systems, start the migration process as early as possible.
