EROAD

Welcome to EROAD Support

Our help desk staff are available from 7am to 7pm Monday – Friday, with after-hours automated fault logging.

For any technical questions or issues, you can open a help ticket by clicking here. We aim to respond to your support request within five business hours.

If you are unable to submit a ticket through the link, you may send an email to support@eroad.co.nz or call us on 0800 437 623 – option 2.

Our comprehensive customer care includes a user-friendly help website with searchable topics, FAQs and online training videos, and webinars.

Open a help ticket

EROAD Help Site

Email support@eroad.co.nz
Phone 0800 437 623  option 2

Training Videos

Our video tutorials show you how to get the most out of the EROAD system. Click here to view all our training videos.

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