Our help desk staff are available from 7am to 7pm Monday – Friday, with after-hours automated fault logging.
For any technical questions or issues, please email firstname.lastname@example.org or call us on 0800 437 623 – option 2. We aim to respond to your support request within five business hours.
Our comprehensive customer care includes a user-friendly help website with searchable topics, FAQs and online training videos, and webinars.
Our video tutorials show you how to get the most out of the EROAD system. Click here to view all our training videos.